This policy explains what information the Dashing Diva app and
website collect, how it's used, and your choices — for clients booking
appointments and for salon staff using the admin dashboard.
Information we collect
When you create an account and use the app, we collect:
Account details — your name and phone number, and
your email if you sign in with Google or Apple.
Profile photo — only if you choose to add one.
Birthdate — optional, used only to send you a
birthday offer and let staff prepare a small birthday treat.
Booking history — services booked, chosen
stylist, date, time, branch and price.
Privilege Club activity — your loyalty points and
membership tier, calculated from your completed visits.
Shop orders — products you order for pickup at
the salon.
Reviews — ratings and comments you submit about
the salon or a stylist.
If you sign in as salon staff, we also keep the email address and
role a Super Admin has assigned you, and which branch(es) you can
access.
How we use it
To create and manage your bookings and shop orders.
To calculate and apply your Privilege Club points, tier and
rewards.
To let salon staff prepare for your visit and contact you about
an appointment.
To show approved, featured reviews to other clients.
To send you appointment reminders — these are scheduled on your
own device and are not sent through a server or shared with anyone.
Who can see your information
Dashing Diva Beauty Lounge staff and admins can see client names,
contact details, booking history and loyalty activity in order to run
the business — access for branch-level admins is limited to their own
branch. We do not sell your information, and we do not use advertising
or analytics trackers in the app.
Where your information is stored
Your information is stored using Google Firebase (Cloud Firestore
and Firebase Authentication), Google's cloud platform. Signing in with
Google or Apple is handled directly by Google or Apple — we never see
your password.
Your choices
You can edit or remove your profile photo, birthdate and other
details at any time from your Profile.
You can delete your account and associated data from
Profile → Delete account, at any time.
You can contact us (below) to ask what information we hold about
you, or to request it be corrected or deleted.
Children
The app is intended for clients booking salon services and is not
directed at children. We don't knowingly collect information from
children under 13.
This policy covers what the Dashing Diva app and website actually do
today. It isn't a substitute for formal legal advice — if you have
specific legal or regulatory requirements, please have this reviewed
by a lawyer familiar with Tanzanian data protection law.
Questions about your data
Reach us on WhatsApp at
+255 784 274 432, or visit
us at our Masaki or Serena branch in Dar es Salaam.